The desk is hard to find
Carnet desks sit in freight terminals, behind unmarked doors, on the far side of the airport from where the holder expects. Hours are short and rarely published. Nobody tells the holder any of this before they travel.
For carnet issuers
Your carnet holders, at the right desk
Customs Finder gets ATA Carnet holders to the customs desk at airports, ports, rail terminals and land borders. Free, offline, no accounts, 523 desks in 66 countries. Partner with us and we give you a co-branded handout to send with the carnet, so holders can install the app before they travel.
Why it matters
A missed stamp is everyone's problem
Holders know they need the stamp. What they do not know is where the desk is, and by the time they find out they are already at the airport with a flight to catch.
A missed stamp costs everyone
When a carnet leaves without a stamp, the holder pays for it later and the follow-up lands with you. Most of the time the cause was small: they could not find the desk in time, or it had closed.
The carnet email is the moment
Every holder reads the email that carries their carnet. It is the one reliable chance to tell them where the desk is and how to find it, before the day it matters.
What partners get
Three ways we help your holders
Everything is built by us and signed off by you. Nothing is published until you have approved it.
A co-branded handout for your carnet pack
An A4 PDF carrying your logo that explains what the app does and how to get it, with a QR code and store links. Include it with the carnet document so holders can install the app before they travel. We build it for you.
Listed under Carnet Issuers
Your name, a line about your service, your phone number and your logo in the Customs Finder app's Carnet Issuers index, grouped by country. One tap opens your site.
Where crews plan their trip
On our Carnet Issuer Partners page, on the country pages for where you issue, and beneath every customs desk listing in those countries.
What holders say
Crews already rely on it
Reactions from camera operators, producers and crews. The people who will be reading your handout.
Already partnering
Issuers working with Customs Finder
Get started
Tell us about your service
Send us your organisation's name, the countries you issue in, a line about your service and a logo. We will build your handout and send it back for sign off, then publish your listing in the app and on the site.
Looking for more visibility in the app? See sponsorship.